Direct Line Car Insurance Review [2024]
Direct Line car insurance offers no-claims and teen driver discounts. Accidents with uninsured drivers and vandalism claims don't count against the no-claims discount.
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Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
UPDATED: Nov 8, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.
Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Nov 8, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.
Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- Direct Line’s insurance offers several incentives to individuals purchasing a car insurance policy.
- Their No Claims discount increases for up to five years and is not lost if you have a claim after that time period.
- They also offer a discount to teens who recently passed their driving test.
- If you file a claim due to vandalism, this will not affect your No Claims discount.
For people looking for an auto insurance company to meet all their needs, Direct Line offers car insurance at competitive rates.
Founded on April 2, 1985, the insurer was the first insurance company to do business by phone.
The company did not rely on any middlemen to sell their product as they had a large enough staff to accommodate new and existing customers. This led to a simple streamlined service that allowed for cheaper prices.
Since 1985,the company has grown from 63 employees to over 10,000.
Read More: Compare the Best Car Insurance Companies
Today, it sells insurance products for motorists out on the roads across the UK as well as in Spain, Italy, and Germany and is listed on the London Stock Exchange, as well as being based in Britain.
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What car insurance features and benefits are offered?
Once they receive their certificate of insurance, drivers insured with the company can take advantage of several features, including:
- No Claims Discount – Every year that a car insurance customer does not file a claim, the insurer will provide them with a discount on their insurance premium. After five years the discount rises to 65 percent.
- Voluntary Excess Payments – An excess is the amount that a person who is insured pays on a claim related to their car. You can choose to pay in excess in order to reduce your car insurance premium.
- Guaranteed Rental Car – This is an optional feature that can be added for a small additional payment. If a person chooses to add this to their policy, they will provide a rental car for up to 14 days if the person insured files a claim on their car.
- Legal Protection – Legal protection is another optional feature that can be added to a policy. Whether or not the person insured is at fault, the company will cover a certain amount of legal costs.
Check with the company about automatic renewals on your policy.
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What car insurance discounts are offered?
There are several ways insureds can save money on their insurance policies. Even though they are known for their No Claims Discount, there are several other discounts offered on your monthly payments, including:
- Only Driver Discount – To take advantage of the only driver discount, a person must already have a car insurance policy on a car that only they drive. If the person purchases a second vehicle only they will drive, the company will provide him with an additional discount for the second vehicle.
- Company Car No Claims Discount – Any company vehicle that is insured and has not had a claim filed on it for a year will be entitled a discount.
- Multi-Car Discount – Additional cars added to a car insurance policy will receive a 10 percent discount. For people or families that need to insure two or more cars, they can insure their second or third car at a 10 percent discount the first year, and a five percent discount every year that the policy is held.
- Pass Plus Discount – Teen drivers who have recently passed their driver’s test can celebrate with a five percent discount on their car insurance. To qualify, a new driver must purchase a policy within one year of passing the test.
- Multi-Product Discounts – The insurer also offers a discount to customers who have other policies with the company. People with other policies will receive a 10 percent discount on their auto insurance.
What promises does the company make?
As well as promising customers fantastic service, the insurer makes two additional promises to all policyholders.
The first is that, if they were not at fault in an accident involving an uninsured driver, the accident will not count against the customer’s no claim discount.
The second promise the insurer makes to all its car insurance customers relates to vandalism.
Any car insurance consumer that files a claim related to vandalism will not have the claim affect their no claim discount.
Direct Line car insurance offers many benefits to clients, but if you don’t live in Europe, you will need to look elsewhere for coverage.
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Frequently Asked Questions
Does Direct Line cover accidents involving uninsured drivers?
Yes, Direct Line has a promise that if you are not at fault in an accident involving an uninsured driver, it will not count against your no claim discount.
What happens if I file a claim for vandalism?
Direct Line has a promise that if you file a claim related to vandalism, it will not affect your no claim discount.
Does Direct Line provide automatic policy renewals?
Direct Line offers automatic renewals on their policies. It’s advisable to check with the company regarding the specifics of automatic renewals for your policy.
Can I reduce my car insurance premium by paying a higher excess amount?
Yes, Direct Line allows customers to choose a Voluntary Excess Payment. By opting to pay a higher excess amount, you can lower your car insurance premium.
Are there any benefits for long-term customers?
Yes, Direct Line rewards long-term customers through their No Claims Discount. The discount increases for each year without filing a claim, reaching up to 65 percent after five years.
Does Direct Line provide a rental car if my car is damaged and needs repairs?
Direct Line offers a Guaranteed Rental Car as an optional feature. If you add this to your policy, they will provide a rental car for up to 14 days if you file a claim on your car.
Free Car Insurance Comparison
Enter your ZIP code below to view companies that have cheap car insurance rates.
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Brandon Frady
Licensed Insurance Agent
Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.