The General Car Insurance Review [2025]
On average, The General car insurance carries a monthly cost of $183. The General is great at offering insurance to those who might be considered high-risk drivers. Read our The General car insurance review to uncover various advantages, including the swift processing of online quotes within minutes.
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Table of Contents
Table of Contents
Feature Writer
Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...
Rachel Bodine
Insurance & Finance Analyst
Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...
Zach Fagiano
Updated December 2023
- Online, The General insurance company provides car insurance policies
- The General specializes in providing coverage for high-risk drivers
- The General offers insurance services to drivers all over the U.S.
To read a review of The General Auto Insurance Company, read the article below!
Starting in 1992, the insurance company has gained a strong reputation within the industry and has become known for very affordable rates on car insurance.
Be sure to enter your ZIP code at the top of this page for a FREE car insurance comparison!
Reviewing The General
The General Insurance Company is a subsidiary of PCG Holdings Corp, which has been in the insurance business for approximately 40 years.
This company provides affordable coverage for most people who apply as it is dedicated to serving people who have a less-than-perfect driving record. Customers who have credit score issues or bad credit history, moving violations or who have been involved in an accident are welcome to apply for coverage with this insurer.
Another feature that customers who choose The General can take advantage of is that the company offers low down payments. The General also offers a convenient monthly payment plan to those with an auto policy as well.
This company prides itself in providing insurance coverage at lower rates than its competition, even for customers who are considered to be high-risk drivers.
Furthermore, their auto insurance discounts are available for several situations including the following:
- Choosing certain payment plans
- Being an experienced driver
- Multiple-policy discounts for multiple cars
Read more: Geico vs. The General Car Insurance Comparison
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The General Advantages
- An online portal that allows the company to offer online and answer inquiries instantly
- Personal information is not required when requesting an online quote via the company website
- An Online quote can be processed in minutes
- Offers a 3-step online portal application process for clients involving a request for quotation, buying of the policy, and printing of proof of insurance
- Policies can be tailored to fit the needs of the vehicle owner
- Well-trained insurance agency that can answer all sorts of questions from prospective clients
- Affordable coverage options that provide total coverage to car owners
- Accepts minimal down payments to help defray monthly insurance policy costs
- Attained remarkable stability through years of experience in the industry
The General Disadvantages
Most of the disadvantages listed within The General Car Insurance complaints are made by people who have bought the company’s insurance products.
A number of existing clients claim that the company failed to deliver its promised services on time.
There are even allegations that the company did not honor service agreements and vehicle damage estimates. Some plan holders accuse the company of padding hidden damages when making estimates.
The General Insurance complaints also include failure of the company agents to return client phone calls, unfriendly customer service representatives, and very few car insurance products to choose from. The company has denied or downplayed the allegations, saying that these are all coming from competitors in the market.
There are numerous complaints about The General Insurance Company on sites like RipOff Report and Consumer Affairs.
Keep in mind that anyone can leave a review of The General on the Internet. Some of the information might be dramatized or maybe a consumer is in the wrong, and they simply want to take it out on their insurance provider.
Should you buy The General car insurance?
To make the best choice in auto insurance coverage, you should compare several insurance companies before finally signing up with one.
If you do pick The General, make sure you look thoroughly over The General Automobile Insurance Services Inc Reviews.
Compare car insurance quotes from companies like The General and many others by entering your ZIP code below!
Frequently Asked Questions
What is the specialty of The General car insurance?
The General car insurance specializes in covering high-risk drivers across the US.
How long has The General Insurance Company been in the insurance business?
The General Insurance Company has been in the insurance business for approximately 40 years.
Does The General offer low down payments?
Yes, The General offers low down payments for customers.
What are some advantages of The General car insurance?
The advantages of The General car insurance include affordable rates, coverage for high-risk drivers, and low down payments.
Are there any disadvantages associated with The General car insurance?
Some disadvantages of The General car insurance include complaints about service delays, unresponsive customer service, and limited product options.
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